Eastern Acoustic Works (EAW) has named Nancy Dias to the created position of Customer Experience Coordinator. Dias is tasked with overseeing the customer service experience of all EAW customers while also providing visibility of that experience to the in-house EAW team in Whitinsville.
She will report directly to Rusty Waite, VP of Global Sales, and aid and assist the sales, marketing, service and operations teams to ensure the EAW customer base continues to grow. Dias started working for EAW in 2014 in production and then moved into the service department in 2016.
For more information, visit eaw.com.